Worldwide Shipping Available! Thank You For Visiting Witch Melts ♡

T&C + Shipping Policy

  • Candle Care


  • Always make sure you get a full wax pool on the first burn

  • Burn candle on a flat, heat resistant surface


  • Keep candle out of reach of children


  • Never leave a burning candle unattended for a long amount of time


  • Never put water or any other liquids into your candle


  • Never burn them next to an open window or by drafts

 

  • *Always* keep your wick trimmed to 5mm if you don't this will cause your wick to mushroom and can cause it to smoke


  • I am not responsible for how you treat your candles at home so please follow all rules on candle care, all my candles are tested to standards. Treat them with care and you will have a beautiful hand-crafted candle made by Witch Melts ♡ 




  • Shipping


  • Please allow 2 weeks for your items to be dispatched and please allow 2 - 6 weeks for customs to be dispatched. 



  • All orders are via Royal Mail second class and standard international. 



  • Please allow *1-14* days for UK shipping, *1-4* weeks for US and *2-8* weeks for the rest of the world (these are without the current delays) i understand this is frustrating for you but postal services are prioritising post and only working certain days so long delays are to be expected but your items will arrive to you <3 



  • I do not give out refunds or accept returns however i will always try to do my best to come up with a solution if you have a problem, if you realise you have made a mistake on your order please feel free to contact me and i will try my best to ajust this for you.



  • I am not responsible for any lost or damaged items caused by any postal service or any customs charged that may have been added on your end. You agree to these terms by supporting my business and understanding i will always do my best for you but once orders have been dispatched they are completley out of my hands. (although none of this has actually happend and no parcels of mine have ever been lost in transit! :)